Interested in a simple Skills Scan and Learning Progress Tracker tool for the Large goods vehicle (LGV) driver C + E standard?
Knowledge
K1: The mechanisms of safe, controlled and fuel-efficient driving techniques relating to driving the Large Goods Vehicle (LGV), considering fuel costs and other possible efficiencies, implications of differing vehicle configurations and associated safety issues, including matching the appropriate trailer to the tractor unit
K2: Safe use of equipment and machinery e.g. manual handling equipment, vehicle and delivery systems, including where to find relevant instructions or guidance
K3: Vehicle preparation including safe coupling and uncoupling of trailers, vehicle safety checks/inspections, defect reporting, safety requirements, loading, securing and unloading processes, axle combinations
K4: How to protect the vehicle and associated loads, including management of unlawful access to vehicle and loads
K5: Planning and preparing processes (e.g. weather or traffic changes, planning fastest/most efficient route) including vehicle selection and contingency planning when circumstances change
K6: All role-related technology and systems including tachographs, adaptive braking, hand-held scanners, on board telematics
K7: Relevant regulation and legislation relating to the role of a professional LGV driver governing the Transport and Warehousing industry and in specific relation to the role, including the working time directive and medical and license requirements
K8: How to communicate effectively and appropriately with customers and colleagues
K9: Structure of the industry; the modes of transport and how these affect transport operations such as loading and unloading; issues facing the sector; the roles available within the sector in general and in relation to their own career aspirations
K10: Importance of delivering excellent customer service to customers and colleagues, for example identifying customer/colleague needs and responding appropriately in line with situation and organisational style/culture; importance of organisation reputation and how their own performance can contribute to organisational success
K11: Different types of cargo and their carriage requirements.
K12: Environmental impact of the industry, sector and role and how this can be minimised, including their own responsibilities to use safe and fuel-efficient driving techniques including selecting the correct trailer design to reduce wind resistance.
K13: How their role can affect their health; the need to maintain a level of fitness appropriate to their role, awareness of the benefits of a healthy diet, the impact of shift working etc
K14: The implications of city restrictions, such as congestion charging, Low Emission Zones (LEZs), night restrictions for goods vehicles, route restrictions for goods vehicles and vehicle equipment requirements
K15: How to drive alongside vulnerable road users, such as cyclists, pedestrians, motor cyclists, taking into account the physical difference of larger articulated vehicles and the space required to safely manoeuvre
K16: Holistic view of the logistics industry and the role of the LGV driver within that, for example multimodal transport procedures or reverse logistics
K17: The role of the Driver and Vehicle Standards Agency (DVSA) and the Traffic Commissioners in compliance, fair competition and safety.
K18: How to accommodate different traffic situations and weather conditions
Skills
S1: Drive safely and efficiently on public and private roads, and manoeuvre the vehicle in restricted spaces; safely use and position vehicle fitted equipment (eg mobile cranes)
S2: Proficiently control the vehicle taking into account the size and type of vehicle and trailer
S3: Use relevant equipment and machinery safely and efficiently to ensure the safe handling of customer goods, safely open and restrain trailer and vehicle body doors.
S4: Carry out delivery and other relevant activities in a safe and efficient manner complying with relevant systems and processes, following instructions and organisational policy
S5: Prepare the vehicle and the load for deliveries, including safely using and positioning vehicle fitted equipment; carry out vehicle safety checks and deal with or report any defects or maintenance issues to the appropriate person; complete daily walk round check sheets
S6: Ensure the vehicle is correctly loaded and is safely secured to minimize chances of damage or load shifting
S7: Ensure techniques are used to protect the vehicle and load from theft and damage.
S8: Effectively plan the most economical route to be used, minimising waste and loss; plan, prioritise and adapt accordingly when situations arise out of the normal routine
S9: Use relevant IT systems appropriately and in line with organisational requirements.
S10: Fully comply with appropriate legislation and regulation within the transport industry
S11: Work safely adhering to the health, safety guidelines e.g. manual handling
S12: Use Appropriate methods to communicate effectively with customers and colleagues in line with organisational standards
S13: Work independently using own initiative.
S14: Work closely with suppliers and customers to ensure any problems, damages or anomalies are corrected.
S15: Work as part of a team, showing an ability to work under pressure and to agreed deadlines.
S16: Support colleagues and contribute to achieving objectives or goals.
S17: Use and connect to the correct type of trailer and its operating systems
Behaviours
B1: Demonstrates integrity, credibility, honesty and personal drive, and promotes organisational values and brand
B2: Take responsibility for their own safety and that of others at all times, particularly when driving
B3: Take ownership for their own performance and training committing to self- improvement. Keep up to date with industry developments
B4: Work in a professional manner in relation to timekeeping, personal appearance and dress code.
B5: Interact positively and professionally with customers and wider team. Using their own initiative
B6: Has a flexible approach to their work e.g driving different vehicles, working different shifts or hours.
B7: Competent using information technology.
B8: Takes responsibility for the safety of the vehicle and load through effective vehicle checks.
Duty 1
DUTY: drive the vehicle safely and in accordance with the law (tachograph law and drivers hours limits)
K1
K2
K3
K7
K14
K15
K18
S1
S2
S4
S6
S10
S13
B1
B2
B4
Duty 2
DUTY: carry out deliveries in a timely and safe manner ensuring that the most efficient route is planned and followed at all times, taking into consideration the additional characteristics of an articulated vehicle.
K5
K6
K7
K10
K14
K15
K16
S1
S2
S3
S4
S5
S6
S7
S8
S9
S11
S12
S13
B1
B6
B7
Duty 3
DUTY: provide excellent customer service through the timely and safe delivery of goods, efficient off loading, and the effective handling of any customer queries or concerns whilst always respecting the customers property.
K1
K2
K4
K8
K9
K10
K14
K16
S3
S4
S9
S10
S11
S12
S13
S14
S15
B1
B2
B3
B4
B5
B6
B7
Duty 4
DUTY: work with the transport manager and loader to ensure that the load is correct as per the customer’s orders.
K2
K3
K4
K5
K6
K7
K8
K9
K10
K14
S4
S5
S6
S7
S8
S9
S10
S11
S12
B1
B2
B3
B4
B5
B6
B7
Duty 5
DUTY: supervise the loading of the vehicle so that products are safely loaded and secured to minimise chances of damage.
K2
K4
K11
S3
S4
S5
S6
S11
S13
B2
B3
B4
B6
B8
Duty 6
DUTY: check the vehicle is roadworthy taking care to prevent damage to the vehicle or trailer, maintain the cleanliness of the driving cab (internally and externally) and the load area to ensure no cross contamination of goods.
K3
K4
S3
S5
S6
S7
S11
S13
B4
B5
Duty 7
DUTY: comply with fuel directives to ensure that fuel efficiency is paramount in the delivery of goods.
K1
K5
K7
K10
K12
S1
S2
S4
S8
S13
B3
Duty 8
DUTY: report any accidents as soon as possible and in compliance with all legal requirements and the company’s accident reporting procedure.
K11
K12
K15
K17
S4
S10
S13
B1
B2
B6
Duty 9
DUTY: perform daily vehicle checks to ensure that the vehicle is safe to use and complete the daily defect report whilst being aware of the vehicle inspection rota for servicing and MOT
K2
K3
K4
K5
K15
K17
S4
S5
S6
S10
S11
S13
B1
B2
B6
B8
Duty 10
DUTY: attend essential continuation training in order to carry out the driver role, awareness of new methods and changes in legislation.
K7
K11
K14
K15
K17
S4
S9
S10
S13
B2
B3
B4
B7
Duty 11
DUTY: to provide support in the yard performing other driver related roles when not driving for example: loading vehicles, checking vehicles, deep cleaning vehicles, cleaning the yard and general maintenance of the yard.
K2
K3
K4
K6
K16
S2
S3
S5
S6
S9
S11
S15
B2
B3
B4
B6
Duty 12
DUTY: attend workshop in order to understand the importance of wellbeing, self care and mental health awareness.
K7
K13
S11
S13
S15
B1
B2
Duty 13
DUTY: safeguard the vehicle and self when not driving.
