Lift truck and powered access engineering technician Apprenticeship Standard

Interested in a simple Skills Scan and Learning Progress Tracker tool for the Lift truck and powered access engineering technician standard?

Knowledge

K1: Company and customer policies, rules, and safe working procedures when working in different environments
K2: Tools and equipment required for each application within the Lift Truck and Powered Access profession. e.g. jacks and blocks, spanners, socket sets, hammer, screwdrivers (various), pliers, multi-meter, oscilloscope, chain gauge, soldering iron, hacksaw, files, taps, vernier, allen keys, torx bits, straps, torque wrench, oil and lubricants, crimps, stanley knife, drill, goggles, ear protectors, safety boots, gloves and overalls
K3: Fabrication techniques: Soldering / electric & gas welding, electrical, mechanical hydraulic connections & fixings, metal composition, filing, hacksawing, drilling, thread tapping, grinding, and crack detection techniques
K4: The safety aspects of mechanical, electric, and pneumatic tools, lubricants, and specialist equipment
K5: The maintenance, testing and maneuvering purposes of Lift Truck and Powered Access machines for operational purposes
K6: Methodical and systematic techniques for logical fault-finding diagnosis and the verification of functionality and performances of complex Lift Truck and Powered Access machines
K7: Lift Truck and Powered Access machines on-board diagnostics and communication systems and how to set the machine characteristics to meet customer specific requirements within the machines working parameters
K8: The relevant Health and Safety legislation and regulations relating to diagnostics, repair, maintenance and operation of Lift Truck and Powered Access machinery and equipment
K9: Manufacturers’ specifications and customers’ requirements and the process to access, interpret and apply the information gained from them
K10: Principles of electrical, electronic, mechanical, and hydraulic engineering and components and how to apply them to the operation, repair and diagnostics procedures on all types of complex Lift Truck and Powered Access machines
K11: Methods of communication and when and how to apply them appropriately, including customer care techniques
K12: Principles of stock control
K13: How to maintain clear and accurate records, and why this is important

Skills

S1: Carry out safe jacking and blocking procedures; correctly selecting and using lifting and blocking equipment (toe / hydraulic jacks & blocks)
S2: Use correct lifting equipment when removing heavy Lift Truck and Powered Access machine components (chains, slings, shackles) and follow working at height procedures in compliance with appropriate health & safety legislation
S3: Interpret Lift Truck and Powered Access machine electrical, mechanical, and hydraulic schematic diagrams, flow charts and manufacturers’ technical data to verify correct systems functionality
S4: Perform detailed preventative maintenance activities on complex Lift Truck and Powered Access machines in compliance with manufactures’ specifications
S5: Check, diagnose and repair electrical/electronic, mechanical, and hydraulic systems, including:12/24/48/-volt lead acid and lithium-ion batteries
S6: Diagnose and rectify machine charging systems, electrical / electronic wiring / safety circuits
S7: Diagnose and rectify motor control circuits, drive circuits, lift and steer circuits
S8: Test and interpret Control Area Network (CAN Bus) diagnosis
S9: Check diagnose and repair braking and steering systems
S10: Maintain, install & repair machine telematics
S11: Check, repair and diagnose hydraulics components using schematics, pressure gauges, flow meters and on-board computer / laptop programmes
S12: Diagnose and repair hydraulic/electrical proportional control valves and perform breakout calibration of individual valves
S13: Calibrate electronic controllers and recognise the importance of safety devices and systems
S14: Make the required parameter adjustments in compliance with manufactures’ specifications, customer requirements, industry directives and relevant health & safety legislation
S15: Prepare and maintain accurate records of all work undertaken in accordance with company and manufacturer's requirements
S16: Check and maintain stock to there are no shortages of parts and equipment and no surplus causing undue cost to the business
S17: Politely, keep customers and colleagues informed of progress and any difficulties in relation to work on hand, using the level of technical language appropriate to the audience, offering alternative solutions where required

Behaviours

B1: Safety Culture Conscious: Recognises this is a hazardous industry and adheres to a disciplined approach in maintaining a safe environment
B2: Work Ethic: Positive work principles, reliable, flexible, diligent, and trustworthy
B3: Commitment to industry values: Committed to complying with employer and industry standards
B4: Willingness to learn: Actively involved in undertaking continuous professional development (CPD)
B5: Motivation: Thrives on challenges, uses own initiative, sets targets and achieves goals
B6: Adaptability: Positive to changing situations, technologies and working environments
B7: Personal Responsibility: Driven to succeed, motivated to complete a task
B8: Adheres to Codes of Conduct: Company ambassador, polite; wears corporate work clothing; good personal hygiene; maintains company property; keeps vehicle clean; leads by example, demonstrates “can do!” attitude

Duty 1

DUTY: Repair or replace faulty electrical / electronic, mechanical, and hydraulic parts
CRITERIA FOR MEASURING PERFORMANCE: Delivered in line with specification, timescales and cost, to industry standard

Duty 2

DUTY: Carry out scheduled servicing/safety checks on all vehicle/unit applications where applicable
CRITERIA FOR MEASURING PERFORMANCE: Delivered in line with specification, timescales and cost, to industry standard

Duty 3

DUTY: Carrying out pre-delivery inspections, test and make any final adjustments in accordance with manufacturers recommendations , identifying problems, or fine-tuning performance, using a laptop or hand-held diagnostic equipment
CRITERIA FOR MEASURING PERFORMANCE: Delivered in line with specification,timescales and cost, to industry standard

Duty 4

DUTY: Maintain, diagnose, and repair internal combustion engines, engine management systems and fuel systems to include liquid petroleum, gas (LPG) and diesel fuel injection
CRITERIA FOR MEASURING PERFORMANCE: Delivered in line with specification, timescales and cost, to industry standardEquipment maintained to good working orderIssues correctly diagnosed

Duty 5

DUTY: Maintain, repair, and diagnose drive trains, including, hydrostatic transmissions, final drive units and AC/DC drive motors, drive controllers and battery systems
CRITERIA FOR MEASURING PERFORMANCE: Delivered in line with specification, timescales and cost, to industry standard

Duty 6

DUTY: Maintain, adjust, and repair complex mast/ boom configurations including lift chains, in accordance with manufacturers recommendations and relevant legislation
CRITERIA FOR MEASURING PERFORMANCE: Delivered in line with specification, timescales and cost, to industry standard

Duty 7

DUTY: Maintain and test emergency descent functions in accordance with the manufacturers recommendation
CRITERIA FOR MEASURING PERFORMANCE: Delivered in line with specification, timescales and cost, to industry standard

Duty 8

DUTY: Respond to breakdowns, diagnose faults and carry out regular services
CRITERIA FOR MEASURING PERFORMANCE: Delivered in line with specification, timescales and cost, to industry standard

Duty 9

DUTY: Complete all paperwork (hard copy or electronic) with the relevant and required information and within the specified timescale using all support including IT as necessary. This will include clear identification of part numbers, order numbers, times and dates, recommended further action and customer commentary
CRITERIA FOR MEASURING PERFORMANCE: Paperwork completed in accordance with company policy and within agreed timescales. Records are accurately maintained

Duty 10

DUTY: Maintain stock levels to maximise efficiency and communicate additional requirements in a clear manner to the staff responsible for ordering parts
CRITERIA FOR MEASURING PERFORMANCE: Stock levels are maintained to appropriate level and within budget (no shortage of stock, but no over-stocking)

Duty 11

DUTY: Ensuring Health & Safety policy and procedures are adhered to
CRITERIA FOR MEASURING PERFORMANCE: In compliance with appropriate procedures, guidance and legislationHealth and safety rules appliedAny incidents / risks identified, reported and recorded correctly.

Duty 12

DUTY: Keep manager updated with progress and notify them of potential problems with customers and their future requirements in a timely manner, using appropriate methods e.g. email, telephone
CRITERIA FOR MEASURING PERFORMANCE: Delivered in line with company expectations

Duty 13

DUTY: Keep the customer and colleagues informed about the progress of the service or repair and any follow-up work required
CRITERIA FOR MEASURING PERFORMANCE: Timely communications in line with company policyLanguage and tone is appropriate to the target audience

Duty 14

DUTY: Ensure equipment and uniform are clean and in good order, reflecting company image
CRITERIA FOR MEASURING PERFORMANCE: Language and tone are appropriate for target audienceDelivered in line with company expectations

Lift truck and powered access engineering technician

Interested in a simple Skills Scan and Learning Progress Tracker tool for the Lift truck and powered access engineering technician standard?

Knowledge

Skills

Behaviours

Duty 1

Duty 2

Duty 3

Duty 4

Duty 5

Duty 6

Duty 7

Duty 8

Duty 9

Duty 10

Duty 11

Duty 12

Duty 13

Duty 14

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Interested in a simple Skills Scan and Learning Progress Tracker tool for the Lift truck and powered access engineering technician standard?