Interested in a simple Skills Scan and Learning Progress Tracker tool for the Water process operative standard?
Knowledge
K1: The water industry: the water cycle and key stakeholders: Regulators (Drinking Water Inspectorate (DWI), Water Services Regulation Authority (OFWAT), Environment Agency (EA) and Health & Safety Executive (HSE), customers; Customer Experience Measure (CMEX).
K2: Water process operative role; position in structure, limits of authority; escalation procedures.
K3: Policy and procedures: operating manual, safety, emergencies, security, isolation – their purpose.
K4: Health and safety legislation/regulations: Health & Safety at Work, Control of Substances Hazardous to Health (COSHH), manual handling, working in confined spaces, working at height, lone worker.
K5: Dynamic risk assessments.
K6: Health and safety equipment: Personal Protective Equipment (PPE), Harnesses, gas detectors and breathing apparatus. Their purpose, checking and storage requirements.
K7: Environmental legislation and practice. Environmental Protection Act - safe disposal of waste.
K8: First line operational maintenance: different types - cleaning, greasing, and washing, removing debris and clearing blockages.
K10: Telemetry and monitoring processes; monitoring variables including flow, quality, turbidity (particles), chemical usage. Limits, consequences of being outside limits.
K11: Water process fault finding techniques – visual, flow, odour, listening.
K12: Chemicals: delivery and storage requirements - permits, limits.
K14: Clean water process operative. Different clean water treatment processes and purpose.
K15: Clean water process operative. Clean water operating parameters, consequences of failure, impact of weather conditions on treatment processes.
K16: Clean water process operative. Clean water treatment work assets and equipment: pumps, pressure vessels, reservoirs, tanks, valves.
K17: Clean water process operative. Consequence of asset failure on clean water process.
K18: Clean water process operative. Different types of water sources.
K19: Clean water process operative. Water usage diurnal (daily) profile and impact of bursts; water cycle, flooding, drought, industries.
K20: Clean water process operative. Clean water sampling requirements: different types of samples, sample points, storage, labelling, safe disposal, recording results, permits and consent parameters.
K21: Clean water process operative. Chemicals used in clean water process: chlorine, coagulants, disinfectant chemicals, pH correction, orthophosphoric acid, hexafluorisilic acid polymers and ozone; their use, dosage and health and safety risks.
K22: Clean water process operative. Water as a food source – importance of wholesomeness, why it is treated.
K23: Clean water process operative. Clean water principles/procedures; Water Hygiene – Blue Card, Leptospirosis Card (Weil’s disease).
K24: Clean water process operative. Clean water equipment: testing, cleaning, segregation, disinfection process and hygienic storage requirements.
K25: Waste water process operative. Different waste water treatment processes and purpose. Primary, secondary, tertiary, preliminary, sludge.
K26: Waste water process operative. Waste water operating parameters, consequences of failure, impact of weather conditions on treatment processes.
K27: Waste water process operative. Waste water treatment work assets and equipment: primary settlement tanks, biological filters, activated sludge plants, final settlement tank, digesters. Flow meters, pumps, screens.
K28: Waste water process operative. Consequence of waste water asset failure.
K29: Waste water process operative. Different types waste: domestic, tanker, trade.
K30: Waste water process operative. Flow: volumes, permits, catchment area consent and impact of weather conditions.
K31: Waste water process operative. Waste water sampling requirements: different types of samples, sample points, storage, labelling, safe disposal, recording results, permits and consent parameters.
K32: Waste water process operative. Chemicals used in clean water process: Nutriox, Ferric, Chloride, Sulphate, Ferris Chloride, Polyelectrolytes, Aluminium Sulphate.
K33: Waste water process operative. Impact of operational performance on customer and environment - smell, pollution.
K34: Waste water process operative. Commercial value of sludge.
K35: Waste water process operative. Sludge tank monitoring requirements and dry solids.
K36: Waste water process operative. Health hazards from working with waste water.
Skills
S1: Organise and prioritise work.
S2: Identify risks and control measures.
S3: Follow health and safety and environmental legislation, regulations and practice. For example, apply control measures, wear PPE, harness, gas detector and breathing apparatus required for the task.
S4: Read and interpret information/data.
S5: Identify trends.
S6: Undertake sensory analysis.
S7: Use measuring equipment.
S8: Apply fault finding techniques.
S9: Determine action and follow procedure.
S10: Undertake first line operational maintenance of assets.
S11: Select and use tools and equipment; check/calibrate equipment.
S12: Undertake first line maintenance of tools and equipment, for example cleaning.
S13: Store tools and equipment.
S14: Maintain housekeeping: tidy, segregate and dispose of waste.
S15: Prepare and use chemicals.
S16: Audit and request chemical and or consumables stock.
S17: Check chemical deliveries – quality/content.
S18: Communicate – verbal.
S19: Use technology.
S20: Record information/complete documentation.
S21: Clean water. Take clean water sample; process.
S22: Clean water process operative. Operate clean water treatment work assets.
S23: Clean water process operative. Apply clean water treatment processes.
S24: Waste water process operative. Take waste water sample; process.
S25: Waste water process operative. Operate waste water treatment work assets.
S26: Waste water. Apply waste water treatment processes.
Behaviours
B1: Prioritises on health, safety and environment for example, challenges unsafe practice, says ‘no’ where action could have negative impact.
B2: Takes responsibility for work for example, completes allocated work, takes proactive approach, knows own limitations and asks for help where required.
B3: Professional for example, ethical – does the right thing, trust-worthy; presents positive image of self and company – work attire worn, polite and respectful
B4: Team player for example, keeps other informed.
B5: Customer focus for example, polite, courteous.
Core occupation duties
DUTY: Carry out visual routine treatment works site (clean or waste) checks including security, safety and housekeeping; report hazards and/or take appropriate action to resolve.
K1
K2
K3
K4
K5
K6
K7
S1
S2
S3
S6
S9
S18
S20
B1
B2
B3
B4
B5
DUTY: Monitor water processes using process control equipment for example, SCADA (Supervisory Control And Data Acquisition system), to identify issues and trends.
K2
K3
K4
K7
K10
K11
S1
S3
S4
S5
S6
S7
S19
S20
B1
B2
B3
B4
B5
DUTY: Respond to process alarms generated via telemetry (problem notification); identify the issue remotely or on site, rectify issue or escalate.
K1
K2
K3
K10
S1
S2
S3
S4
S8
S9
S18
S19
S20
B1
B2
B3
B4
B5
DUTY: Identify and report asset faults; use the escalation process to report any issues and concerns.
K1
K2
K3
K5
K6
K7
K11
S1
S2
S3
S6
S7
S8
S9
S18
S19
S20
B1
B2
B3
B4
DUTY: Monitor trends and respond with remedial action; use the escalation process to report any issues and concerns.
K1
K2
K3
K10
K11
S1
S2
S4
S5
S9
S18
S19
S20
B1
B2
B3
B4
B5
DUTY: Receive deliveries and appropriately store and manage treatment chemicals.
K4
K5
K6
K7
K12
K13
S1
S2
S3
S16
S17
S18
S19
S20
B1
B2
B3
B4
DUTY: Carry out first line operational maintenance on assets for example, topping up oil, washing down, brushing down, greasing and de-rag.
K2
K4
K5
K6
K7
K8
K9
S1
S2
S3
S10
S11
S12
S13
S14
B1
B2
B3
B4
DUTY: Engage with internal and external customers for example, contractors, regulators, colleagues visiting the site.
K1
K2
S18
S19
S20
B1
B2
B3
B4
B5
Clean water process operative duties
DUTY: Clean water process operative. Take, monitor and record water samples, checking and recording compliance levels.
K1
K2
K3
K4
K5
K6
K7
S1
S2
S3
S6
S9
S18
S20
B1
B2
B3
B4
B5
DUTY: Clean water process operative. Apply hygiene procedures and Energy and Utilities Skills Register (EUSR) standards to clean water operations.
K2
K3
K4
K7
K10
K11
S1
S3
S4
S5
S6
S7
S19
S20
B1
B2
B3
B4
B5
DUTY: Clean water process operative. Conduct disinfection of plant, tools and equipment.
K1
K2
K3
K10
S1
S2
S3
S4
S8
S9
S18
S19
S20
B1
B2
B3
B4
B5
DUTY: Clean water process operative. Operate clean water treatment processes for example, chemical dosing, filtration, disinfection, coagulation, clarification and waste stream treatment.
K1
K2
K3
K5
K6
K7
K11
S1
S2
S3
S6
S7
S8
S9
S18
S19
S20
B1
B2
B3
B4
DUTY: Clean water process operative. Control the supply of water to meet the diurnal (daily) demand.
K1
K2
K3
K10
K11
S1
S2
S4
S5
S9
S18
S19
S20
B1
B2
B3
B4
B5
Waste water process operative duties
DUTY: Waste water process operative. Take, monitor, record and record samples for example, carry out final effluent tests, checking and recording compliance levels including final effluent.
K1
K2
K3
K4
K5
K6
K7
S1
S2
S3
S6
S9
S18
S20
B1
B2
B3
B4
B5
DUTY: Waste water process operative. Monitor and record sewage flow into the waste water treatment works (measure flow into the works in consent) in line with the relevant criteria, such as DWF (Dry Weather Flow) and FFT (Flow to Full Treatment).
K2
K3
K4
K7
K10
K11
S1
S3
S4
S5
S6
S7
S19
S20
B1
B2
B3
B4
B5
DUTY: Waste water process operative. Operate assets to deliver waste water treatment processes for example, preliminary, primary, secondary, tertiary and sludge treatment processes optimising service, including start up and shut down - minimising energy and chemical usage, and increasing sludge dry solids.
K1
K2
K3
K10
S1
S2
S3
S4
S8
S9
S18
S19
S20
B1
B2
B3
B4
B5
DUTY: Waste water process operative. Monitor capacity of sludge storage, to ensure optimisation of sludge dry solids.
